Refund Policy
At West Mini Cows Ranch, we take great pride in the quality, health, and care of every calf we raise. Due to the nature of livestock sales and the time, resources, and commitment involved in preparing each animal, we maintain a clear and fair refund policy.
Reservation Deposits
All reservation deposits are 30% of the purchase price and are refundable.
This deposit secures the calf exclusively for you and removes it from public availability. It also covers ongoing care, veterinary preparation, and scheduling for pickup or delivery.
Final Payments
The remaining balance must be paid in full prior to pickup or shipping. Once full payment has been received, the sale is considered final.
Health Guarantee
All calves leave our ranch in good health, with a USDA veterinary health certificate (when required), and up-to-date vaccination and deworming records. Buyers are responsible for inspecting the animal upon arrival.
If there is a health concern upon delivery, it must be reported within 24 hours with documentation from a licensed veterinarian.
Refund Eligibility
Refunds are not offered once a calf has been picked up or delivered, except in the rare case of a verified health issue present prior to transport. Any approved refunds are issued at the discretion of the ranch and may require veterinary confirmation.
Cancellations & Transfers
If a buyer is unable to complete the purchase after placing a deposit:
- Deposits may be refunded after 30 working days
- In some cases, deposits may be transferred to another available calf or future litter (at our discretion)
Shipping & Delivery
Delivery and transport costs are non-refundable once arrangements have been made and scheduled.
Our Commitment
We are committed to honest representation, healthy animals, and a smooth buying experience. Our goal is to ensure every customer receives a well-raised mini cow and the support needed for a successful transition.
If you have any questions about this policy, please contact us before placing a reservation.